Privacy Statement for UK Trade Conservatorys

Last updated: 20 November 2026

Thank you for visiting uktradeconservatorys.com (“we”, “our”, “us”). We are committed to protecting the privacy and security of your personal information and being transparent about how we collect and use it. This Privacy Statement explains how we process information submitted via our online enquiry form and other interactions on our website.

1. Data Controller

We are UK Trade Conservatorys, trading as UK Trade Conservatorys, registered in the United Kingdom. Our registered office is Castle House, South Street, Ashby De La Zouch, Leicestershire, LE65 1BR. We are the data controller for the purposes of applicable data protection laws.

2. Personal Data We Collect

When you submit an enquiry via our online form on uktradeconservatorys.com, we collect certain personal data so we can respond to your enquiry and, if applicable, provide quotations, services or products. The types of personal data we collect may include:

  • Your full name
  • Contact details (for example, telephone number, email address)
  • Postal address or project address (if provided)
  • Details relating to your enquiry (for example, specification of conservatory, preferred dates, budget)
  • Any other information you submit to us in free-text fields of the form

3. Purpose and Legal Basis for Processing

We use your personal data for the following purposes:

  • To respond to your enquiry, answer questions, provide quotes and arrange services or products.
  • To carry out pre-sales discussions, take measurements or plan the project (if applicable).
  • To send you information about our products and services where you have opted in (marketing).
  • To comply with any legal obligations (for example, accounting records, statutory rights).

Our legal basis for processing is:

  • Performance of a contract or taking steps at your request (to respond to and fulfil your enquiry).
  • Legitimate interests (to manage and run our business and improve our services, as long as those interests do not override your rights and freedoms).
  • Consent (for any direct marketing communications you opt in to).

4. Sharing Your Data

We will not sell your personal data. We may share it with the following categories of recipients:

  • Trusted service providers who assist us (such as quoting software, CRM platforms, measurement teams, delivery/logistics partners).
  • Legal or regulatory authorities if required by law.
  • Third parties you request (for example, if you ask us to connect you with a particular installer, supplier or partner).

Whenever we share your data we ensure appropriate safeguards are in place and any service provider acts only on our instructions and meets appropriate security standards.

5. International Transfers

Your personal data will normally be processed and stored within the UK or European Economic Area (EEA). If we ever transfer your data outside the EEA we will ensure appropriate safeguards (such as standard contractual clauses) are in place.

6. Data Retention

We will retain your enquiry data for as long as is necessary for the purpose for which it was collected (for example until the project is completed or your quote is no longer active) and to fulfil any legal obligations (for example tax, accounting records) for at least 6 years. After that period we will securely delete or anonymise your data.

7. Your Rights

Under data protection laws you have the right to:

  • Access the personal data we hold about you.
  • Ask us to rectify inaccurate or incomplete personal data.
  • Ask us to erase your personal data (in certain circumstances).
  • Ask us to restrict our processing of your personal data (in certain circumstances).
  • Object to our processing of your personal data (where processing is based on our legitimate interests).
  • Ask for a copy of the personal data you provided to us in a structured, machine-readable format (data portability) if applicable.
  • Withdraw your consent at any time (where processing is based on consent) without affecting the lawfulness of prior processing.

If you wish to exercise any of these rights, please contact us at: uktradeconservatorys2016@gmail.com or write to us at the address given above. We may request proof of identity to ensure your rights are protected.

8. Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience, analyse site traffic and personalise content. For details of how we use these technologies, how to enable/disable cookies and how to withdraw consent, please refer to our Cookie Policy.

9. Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised or unlawful processing, accidental loss, destruction or damage. We regularly review our security practices to ensure they remain up to date.

10. Changes to This Privacy Statement

We may update this Privacy Statement from time to time. The “Last updated” date at the top will reflect when changes are made. We recommend you check this statement periodically.

11. Contact Us

If you have any questions about this statement or our privacy practices, please contact us at:
Email: uktradeconservatorys2016@gmail.com
Address: Castle House, South Street, Ashby De La Zouch, Leicestershire, LE65 1BR

Thank you for choosing UK Trade Conservatorys. We appreciate the trust you place in us.